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Undefined Issue

You may encounter an "undefined" issue when using Jan. Here are some troubleshooting steps to help you resolve the issue.

  1. Try wiping the Jan folder and reopening the Jan app and see if the issue persists.
  2. If the issue persists, try to go ~/jan/extensions/@janhq/inference-nitro-extensions/dist/bin/<your-os>/nitro and run the nitro manually and see if you get any error messages.
  3. Resolve the error messages you get from the nitro and see if the issue persists.
  4. Reopen the Jan app and see if the issue is resolved.
  5. If the issue persists, please share with us the app logs via Jan Discord.